Care & Maintenance
Lavistone takes post-installation benchtop care seriously, understanding the significance of preserving your stone’s beauty and durability. We’d be truly saddened by any neglect or mishandling of your purchase.
Each material type has unique characteristics – different levels of durability, performance, and care requirements. To make your stone care as simple as possible, we’ve grouped our guidance into three material categories.
Select your stone material below to view tailored care instructions:
Gen Surface
Gen Surface – Everyday Care
To maintain the appearance and performance of your Lavistone Gen Surface, we recommend the following steps for routine care:
- Promptly remove spills using a dry paper towel to prevent staining or residue buildup.
- Clean your Gen Surface with a soft, clean cloth and warm water mixed with a mild dishwashing detergent. Gently wipe down the area to remove any remaining residue or marks.
Avoid using abrasive cleaners or scouring pads, as these may damage the surface finish over time.
Watch how to care for Gen Surface
Treating Stubborn Stains
For stubborn marks, such as dried spills or highly pigmented liquids, follow the steps below using Lavistone’s Cream Cleanser – a stone-safe formula designed specifically for Gen Surface and Lavistone Porcelain:
- Gently wipe away any residue using a paper towel.
- Apply Lavistone Cream Cleanser directly onto a damp, non-scratch scrub pad and work into a foam lather.
- Using light, circular motions, gently scrub the affected area. Avoid applying excessive pressure to protect the surface finish.
- Wipe away any remaining product with a clean, damp cloth to remove residue and restore the surface.
Repeat as needed for more persistent stains. Avoid harsh chemicals or abrasive tools, which may damage the surface.
Grease Stains
For oily or greasy spills, follow these steps to maintain your Lavistone Gen Surface:
- Wipe away excess grease using a paper towel.
- Clean the area with warm, soapy water and a clean, soft cloth to lift any remaining residue.
- Rinse or wipe the surface with a damp cloth, then dry thoroughly with a paper towel or dry cloth to remove any soap residue.
Avoid harsh chemicals or abrasive tools, which may damage the surface.
Note on Matt Finish
On Matt surfaces, grease or oil marks may appear more noticeable, as they can temporarily create a glossy appearance in contrast to the low-sheen finish. This is a surface-level effect only. Once the area is properly degreased, the original matt appearance will be fully restored.
Lavistone
Cream Cleanser
Stone-safe Formula with micro particles, expertly designed to preserve the beauty and longevity of your Gen Surface and Lavistone Porcelain.
*For Gen Surface and Porcelain Surface only
**For Persistent Stains Only
Learn More About Gen Surface
Caring for your stone begins with understanding its unique performance. Each material type has its own strengths, and with the right care, your surface will continue to look and perform beautifully. While everyone’s lifestyle and habits differ, giving attention to your stone ensures it remains a lasting part of your home.
Natural Stone
Natural Stone – Everyday Care
Natural Stone Cleaning Products
Abrasive cleaners such as powders or pastes like Jiff or Gumption, should be avoided as they can potentially scratch the stone.
Periodic Maintenance of Natural Stone
It is recommend applying a high-quality saturation sealer annually for granite, dolomite and quartzite surfaces. For marble or limestone, more frequent sealing may be necessary. For specific guidance on the required frequency of sealing, Lavistone recommends consulting your stonemason or a stone specialist for personalised advice.
Natural Stone Cladding & Flooring
Natural Stone Essential Care Tips
- Using coasters under all glasses is ideal, especially for alcoholic drinks, lemon, wine, and orange juice, as these high-acid products can damage the stone.
- Place mats should be used when placing hot cookware on the stone surface, as sudden and extreme temperature changes can cause permanent damage to benchtops.
- Always use a chopping board when cutting.
- Take care with heavy pots and pans, as dropping them on a natural stone surface can cause damage.
Porcelain
Porcelain – Everyday Care
To maintain the appearance and performance of your Lavistone Porcelain surface, we recommend the following steps for routine care:
- Promptly remove spills using a dry paper towel to prevent staining or residue buildup.
- Clean your Porcelain with a soft, clean cloth and warm water mixed with a mild dishwashing detergent. Gently wipe down the area to remove any remaining residue or marks.
Avoid using abrasive cleaners or scouring pads, as these may damage the surface finish over time.
Watch how to care for Porcelain
Treating Stubborn Stains
For stubborn marks, such as dried spills or highly pigmented liquids, follow the steps below using Lavistone’s Cream Cleanser – a stone-safe formula designed specifically for Gen Surface and Lavistone Porcelain:
- Gently wipe away any residue using a paper towel.
- Apply Lavistone Cream Cleanser directly onto a damp, non-scratch scrub pad and work into a foam lather.
- Using light, circular motions, gently scrub the affected area. Avoid applying excessive pressure to protect the surface finish.
- Wipe away any remaining product with a clean, damp cloth to remove residue and restore the surface.
Repeat as needed for more persistent stains. Avoid harsh chemicals or abrasive tools, which may damage the surface.
Grease Stains
For oily or greasy spills, follow these steps to maintain your Lavistone Porcelain surface:
- Wipe away excess grease using a paper towel.
- Clean the area with warm, soapy water and a clean, soft cloth to lift any remaining residue.
- Rinse or wipe the surface with a damp cloth, then dry thoroughly with a paper towel or dry cloth to remove any soap residue.
Avoid harsh chemicals or abrasive tools, which may damage the surface.
Note on Matt Finish
On Matt surfaces, grease or oil marks may appear more noticeable, as they can temporarily create a glossy appearance in contrast to the low-sheen finish. This is a surface-level effect only. Once the area is properly degreased, the original matt appearance will be fully restored.
Lavistone
Cream Cleanser
Stone-safe Formula with micro particles, expertly designed to preserve the beauty and longevity of your Gen Surface and Lavistone Porcelain.
*For Gen Surface and Porcelain Surface only
**For Persistent Stains Only
Learn More About Porcelain
Caring for your stone begins with understanding its unique performance. Each material type has its own strengths, and with the right care, your surface will continue to look and perform beautifully. While everyone’s lifestyle and habits differ, giving attention to your stone ensures it remains a lasting part of your home.
